FAQ

What is a Cold-Pessed Juice?

It refers to the juice that uses a hydraulic press to extract juice from fruit and vegetables.

Why the juice is so expensive?

Not all juice is created equal. The average Juzz Juice takes more than 1kg of fruits and vegetables to make a bottle of juice. Thus, it’s quite inexpensive!

Can you tell me the recipes for the different juices?

Unfortunately, we don’t give out that information, but all ingredients are listed on our bottles in order of predominance.

What is the difference between the juice you sell in stores and the juice you ship?

The is no difference between the juice we sell in the stores and the juice we ship. Ordering from www.juzzjuice.com affords you the convenience of having your fresh juices delivered right to your doorstep or office.

Can my kids drink cold-pressed juices?

Definetly! Our juices are great for boosting energy & immunity for your kids.

Can I drink Juzz Juice beverages if I am lactose intolerant?

Yes! There is no lactose in Juzz Juice beverages. Juzz Juice beverages have no sugar added, artificial flavors, colors and preservatives.

I’m diabetic, can I drink the juice?

Try the “Detoxer”, it is more likely to keep your blood sugar levels even.

Disclaimer: Please be advised that the information provided is purely for informational value. We are not medical practitioners so that we advise you to consult your doctor if have any health concerns.
Do you provide corporate events, parties, wedding, or other event functions?

Yes! We do offer a special deal for the bulk purchase. Please contact us for more info at enquiry@juzzjuice.com

Cancellation or changes

If you need to cancel or postpone your juice for any reason, we require you to inform us 1 day before the delivery date.

Why does my juice separate?

Don’t be worried if your juice separates. We don’t add water or preservatives so the heavier ingredients will naturally separate from the lighter ones. Not all of our juices will separate as each has a slightly different consistency depending on the recipe. The colour of the juice will remain the same throughout, which means it has not oxidised and all the nutrients are still present within the bottle. Just give the bottle a gentle shake to even things out before you drink.

How long can my juices last?

You should consume your juice within 3 to 5 days from the delivery to receiving the best nutrients and benefits.

Is everything on your menu raw?

All our juices are 100% raw and the ingredients are fresh and raw to preserve the nutrients, enzymes, and vitamins.

Is the juice gluten-free and vegan-friendly products?

All of our juices are 100% gluten-free! We don’t use animal products and there is no gluten in fruit, nuts or vegetables.

Why does this juice look different from when I last purchased it?

Our juices are handcrafted using fresh fruits and vegetables and some variations may occur as with any agricultural crop based on seasonality, crop conditions and geography, such as settling or separation. Juzz Juice has no artificial flavors, colors or preservatives, or other ingredients that can prevent the natural settling process. Be sure to give your juice a good shake before drinking! We assure you that this is completely normal, and the juice is still high quality and safe to consume. Shake Well before drinking!

How to order juice online?

Step 1
Visit to our “SHOP” and choose the juices you wish to order by clicking “ADD TO CART“.

Step 2
Click “VIEW CART” to ensure your products order is correct. Fill in “COUPON CODE” if you have one.

Step 3
Then, kindly “PROCEED TO CHECKOUT” if the order is correct.

Step 4
Please ensure to filled in all the detail such as name, address, phone, email, delivery date and preferable time before click “PLACE ORDER“.

Step 5
After “ORDER COMPLETE“, we will send a confirmation order to your email.

When should I place my order?

Order must be make at least ONE DAY” in advance.

How do I make payment?

We do accept cash on delivery (C.O.D) at this moment. However, please bank in to the Company’s bank account if the amount is excess RM 200. Kindly send us bank in slip so that we can process your order.

Juzz Juice Bar Sdn. Bhd. 

Acc. No. 10900095603 ( Hong Leong Bank )

How can I send the juice as a gift to my friends, relatives or colleagues?

Kindly choose “SHIP TO A DIFFERENT ADDRESS” and drop you a message at the “ORDER NOTES“. (Free message tag service)

Example:
Dear Alice,

Happy birthday and wish you good health.

Best Regards
Felixia

How to enjoy the free delivery service?

Purchase RM 60 and above to enjoy the free delivery service. Otherwise, flat rate RM 10 will be applied. (Min Purchase RM 30)

What time do the juices get delivered?

The juices are delivered between 9am to 3pm (Monday – Saturday). We are closed on Sunday.

Can I choose the delivery time?

Unfortunately, we are unable to provide specific time to delivery service. There are 3 sessions that allowed you to choose which are:

a) Anytime Session (Between 8.30am to 3.30pm)

b) Morning Session (Between 9am to 12pm)

c) Afternoon Session (Between 12pm to 3pm)

*If you can’t find the slot for the delivery session, it means that the delivery session is full.
Who deliver the juices to me?

Juzz Rider will give you a call once he/she has arrive at your place. Kindly ensure that there is someone who can receive the juices when you are not around.

Can Juzz Rider come up to my floor?

Juzz Rider will deliver the juices based on the shipping address given. Nowadays, many commercial buildings have restrictions us to access your office floor or parking at the front of the building and can frequently incur parking tickets or compounds as they try to deliver. If so, our rider will call you to collect from him/her at the building lobby.

Do you recycle your bottle?

Yes, we believed recycling can help to decrease the amount of pollution in the air and water sources and save the earth.

SAVE THE EARTH Campaign

You are entitled to get an instant rebate of RM 0.50 for each bottle returned.

How to return the empty bottles?

Step 1
Make sure your empty bottles in the good condition.

Step 2
Pass all the empty bottles to our delivery person.

Step 3
Juzz’s rider will count the empty bottles and will rebate to your on the spot.

Where else can I purchase your juices?

Our juices are available in many retail locations all over the country.  Please go to the STORE LOCATOR to find a store that near to you.